Program Overview

To respond to the growing need for technical support from our members, Mobile Healthcare Association is excited to pilot a new program: Mobile Health Technical Assistance: A Coaching Program. The program combines group coaching, provided by experienced mobile healthcare providers, and peer accountability to help newer mobile health programs achieve their goals. Six experienced coaches will be engaged to support 36 member programs that have launched in 2018 or later.

The program is based on input from our members who have requested events that allow open discussion between programs and networking opportunities (2023 Mobile Healthcare Program Member Survey). Coaches will facilitate discussion and provide expertise. Because peer engagement has been shown to enhance the overall learning experience, the program will also include peer accountability. This will foster a collaborative environment where members can draw from each other’s experiences, insights, and diverse perspectives.

The program offers four learning tracks that were identified as priority needs by members:

• Hiring and Retention
• Funding and Sustainability
• Community Outreach and Engagement
• Program Operations and Logistics

 

A call for applications to participate in the program will be released in December. Participation in the pilot program will be capped at 36 Mobile Healthcare Association member programs that have participated in the Mobile Health Clinics Intensive Training Course (ITC) and have launched a mobile healthcare program in 2018 or later. Priority will be given to those programs that attended the 2023 fall ITC in Pittsburgh. The program will be piloted for six months between January and June 2024.

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Coach Scope of Work

Participate in a coach orientation session (1 hour) Week of January 15, 2024

Review participant applications (up to six)

Join a participant kick-off call to meet the assigned cohort (1.5 hours) Week of January 29, 2024

Participate in at least two additional coach-to-coach check-ins (2 hours total)

Opportunity for peer coach support and resource sharing

Provide feedback to Mobile Healthcare Association on program implementation.

Schedule and facilitate five group coaching sessions (90 minutes each) for a cohort of six participants (7.5 hours).

Be available for a 1:1 coaching session (60 minutes) for each of the six participating programs in an assigned cohort (total 6 hours). These sessions are optional for the participants.  Coaches will schedule this call with the participant.

Document coaching sessions and outcomes on a form provided by Mobile Healthcare Association

Review relevant resources from Mobile Healthcare Association

Complete evaluation surveys

Preparation and documentation

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Payment for Services

Each coach will be paid $4,500 for completing all activities in the scope of work.

Because this is a pilot program, coaches will be asked to share their input and feedback to help Mobile Healthcare Association improve this program and other technical assistance offerings. We estimate the total time commitment between December 15 and June 30, 2024, to be 32-38 hours. This may vary depending on the coach’s experience level.

Note: If fewer than six coaches are identified, Mobile Healthcare Association reserves the right to engage fewer coaches at an increased program rate per coach. Coaches must submit a signed W-9.

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Coach Qualifications

Experience

Minimum of five years of experience running/operating a mobile program.

Demonstrated knowledge and experience related to at least one of the program learning tracks.

Previous formal or informal experience providing mentorship or coaching.

Past participation in ITC is preferred, but not required.

Ability to commit required time and effort (see scope of work below)

Knowledge and experience in applying equity, diversity, and inclusion practices in the track topic area (e.g., if focusing on hiring, the coach should be knowledgeable in equity principles and practices for hiring).

Characteristics

Strong ability to engage participants and facilitate peer sharing.

Dynamic facilitation abilities.

Connections and the ability to bring in others if needed – potentially from their teams – who may speak to specific items (e.g., a community health worker, a driver, a grant writer, etc.) is preferred.

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Mobile Healthcare Support for Coaches

To help coaches to be successful, Mobile Healthcare Association will:

Provide coaches with participant applications to help them learn about the members in their assigned cohort.

Provide coaches with a group coaching session agenda template and format.

Provide coaches with a form for documenting sessions.

Facilitate three calls with coaches (orientation plus two additional calls) to support peer learning across coaches and provide access to related materials/resources.

Provide access to resources relevant to the track (e.g., presentations, toolkits, case studies).

Provide clear guidance on the submission of invoices and payment.

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Application Timeframe

Applications Open: November 9, 2023

Notice of intent to apply deadline: November 17, 2023

Submission deadline: November 27, 2023

Coaches notified of selection status: Week of December 4, 2023

Coaches must sign a commitment letter by December 11, 2023

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How to Apply

Intent to Apply: Please submit a notice of your intent to apply by November 17, 2023, by sending a brief email with “Intent to Apply” in the subject line to info@mobilehca.org. Notice of an intent to apply is strongly encouraged.

Application: Please submit your application by November 27, 2023.

If you have any questions related to the Request for Qualifications, please contact Emily Martin at emartin@mobilehca.org.