Checking All the Boxes: A Guide to Create a Successful Mobile Care Operation Manual

clinic

The presentation will feature a PowerPoint and customizable worksheet handout for attendees establishing or improving mobile healthcare programs. It highlights the use of inventory checklists to help operations managers reduce costs and ensure organized, efficient workflows. The presenter will showcase logs for generators, water systems, and clinic damage, which are digitally entered via Microsoft Teams on the mobile unit to track maintenance and fuel usage. This real-time data collection allows managers to monitor issues promptly. Feedback from patient surveys shows high satisfaction, with 78% recommending mobile services. Best practices for checklist management include regular updates, stakeholder involvement, and digital tools for tracking, while common pitfalls include overcomplicating checklists and neglecting updates. The presentation will cover these best practices, common challenges, and provide in-depth guidance on checklist creation for operational efficiency.

Rebecca Taylor, Senior Mobile Care Center Coordinator, Cincinnati Children’s Hospital Medical Center

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